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Cookie Policy

We strive to make your experience with ProCards Digital simple and easy. In order for you get the most out of our service, your computer, tablet or mobile device will need to enable cookies. With cookies disabled on your device, your experience will be restricted on our website. In some cases, you may not be able to access any areas or services at all.

Data protection is paramount at ProCards Digital, so our cookies simply try to make it easier for you by remembering certain details. They also allow us to tailor and personalise your experience on our site.

1. What are cookies?

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser, and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies do not contain any information that personally identifies you, but may be linked, by us, to personal information stored about you.

Cookies can be used by web servers to track users as they navigate different pages on a website and to identify whether users are new or returning users to a website. Using these cookies allows us to recognise you as a unique customer and provides us with information about how you use our website.

Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

2. Cookies on this website

We use both session cookies and persistent cookies on this website. Below is a table outlining all cookies in use on our website, their purpose and when they expire.

Cookie File Name Cookie Distributor Description Expiration
_csrf ProCards Digital This cookie is used to protect against Cross-Site Request Forgery (CSRF) attacks. This is set when you visit the page and is sent back to our server whenever you submit a form in order to ensure any form submissions originated from our site. End of session
ProCardsSession ProCards Digital Used for determining if a user is logged in or not. End of session
__utma Google Collects data on the number of times a user has visited the website as well as dates for the first and most recent visit. Used by Google Analytics. 2 years from set/update
__utmb Google Registers a timestamp with the exact time of when the user accessed the website. Used by Google Analytics to calculate the duration of a website visit. 30 minutes from set/update
__utmc Google Used by Google Analytics to calculate the duration of a website visit. End of session
__utmt Google Used to throttle request rate. End of session
__utmz Google Collects data on where the user came from, what search engine was used, what link was clicked and what search term was used. Used by Google Analytics. 6 months from set/update
__utm.gif Google Supports the various Google Analytics cookies so we can view anonymous site usage. End of session
NID Google The NID cookie contains a unique ID that Google uses to remember your preferences and other information, such as your preferred language (e.g. English). 6 months from set/update
CONSENT Google Cookie consent setting. 20 years from set/update
act, c_user, datr, dpr, fr, pl, presecence, sb, wd, xs Facebook These cookies are set by Facebook. We use this service so we can see if you have “liked” our website on the Facebook social network. Facebook can use this information to serve our ads on their platform. For more information on these cookies visit Facebook's cookie policy statement End of session
fbm_* Facebook Facebook cookie that determines which users have chosen to connect their ProCards Digital account to their Facebook account. 1 year from set/update
fbsr_* Facebook Facebook cookie that validates users logging-in to their ProCards Digital account through Facebook. 2 days from set/update

3. How we use cookies

We may use the information we obtain from your use of our cookies for the following purposes:

  • to recognise your computer when you visit our website,
  • to track you as you navigate our website,
  • to improve the website’s usability,
  • to analyse the use of our website,
  • in the administration of this website,
  • to prevent fraud and improve the security of the website,
  • to personalise our website for you, including targeting advertisements which may be of particular interest to you.

4. Third party cookies

Google Analytics - Our websites use Google Analytics, which is a web analytics service provided by Google. Google Analytics generates statistical and other information about website use by means of cookies. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: https://www.google.com/policies/privacy/partners/

Facebook - Our integration with Facebook (allowing users to login using their Facebook account) means that Facebook may send cookies as listed in the above table. For more information please visit: https://www.facebook.com/help/cookies

5. Blocking and deleting cookies

You can set your browser to refuse to accept cookies. You can also delete previously stored cookies. Use the following links for additional information on cookie settings in these common browsers:

Internet Explorer - https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
Firefox - https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
Chrome - https://support.google.com/chrome/answer/95647?hl=en
Safari - https://support.apple.com/en-us/HT201265

Blocking all cookies will, however, have a negative impact upon the usability of many websites. If you block cookies, you will experience difficulty navigating this website, whilst some areas will be inaccessible altogether.

Deleting Cookies may also may have a negative impact on the usability of many websites including ProCards.com - ProCards Digital.

6. Contact us

This website is owned and operated by ProCards Digital Ltd. If you have any questions about our cookies or this cookies policy, please contact us by email at: support@procards.com

COVID-19 Update: Most of our services remain fully operation but not all of them!
Our digital products and services (including print your own download cards and codes only) remain fully operational but we are unable to print new download cards and coupons at this time.
Print Your Own Download Cards & Codes Only
All of our digital products and services are fully operational and running as normal.
Music Download Cards & Vinyl Download Coupons
Your current download cards projects are operating normally. You fans can still redeem their codes and download their media. However, our print shop is temporarily closed and we are unable to process new download card orders at this time.
Our print services are temporarily unavailable
For the safety of our staff and the wider community, along with impact of Coronavirus on our business, for the time being we have taken the difficult decision to close our printing facilities until new government guidelines are released.
Our decision
Putting our print operations on a temporary hiatus now will safeguard our future abilities and allow us to get our full set of services up and running again as soon as possible.
For the time being, and during this time of concern and uncertainty for all, we would like to wish you and your loved ones all the best, and hope for you to stay safe and well.